Responsible gambling: limits and help

When does gambling become a problem?

When you bet more than you meant to, chase losses or hide your gambling. If that sounds familiar, talk to someone.

• You play longer than you planned
• You deposit again to win back losses
• You borrow money or put off bills to keep playing
• You feel restless when you’re not playing
• You play to forget your worries

How do you set limits at Foxyflush?

A time-out or self-exclusion is requested by email to support, with Account Closure in the subject line and the reason. Set your weekly budget in advance and stick to it.

• A fixed amount each week, never more
• An alarm for your playing time, on your phone too
• Bonuses with 35x wagering keep you playing a long time: only take them if you really want to
• Deposits made before closure aren’t refunded

Where can you get help?

The Gambling Helpline (0800 654 655) is free, confidential and open 24/7; you can also text 8006. Family and friends worried about someone’s gambling can call too, and the first conversation commits you to nothing.

How do you keep under-18s away?

Gambling is strictly for adults 18 and over, and Foxyflush checks age at sign-up. Don’t share your login details and log out on shared devices: under the terms, you’re responsible if someone in your household plays on your account.